Terms of service

Terms of Service

Overview

This website is operated by Element Recovery Co. Throughout the site, the terms “we,” “us,” and “our” refer to Element Recovery Co. Element Recovery Co offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing equipment from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including, without limitation, customers, businesses, vendors, and partners.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Continued use of the site following any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform allowing us to offer our premium equipment and services to you.


1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are acting on behalf of an organization or business entity with legal authority to do so.
You may not use our products or services for any unlawful or unauthorized purpose. Any breach of these Terms will result in immediate termination of service.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that non-financial content may be transmitted unencrypted and may involve transmissions across various networks. Credit card information is always encrypted during transfer.
You agree not to reproduce, resell, or exploit any portion of the Service without express written permission from Element Recovery Co.


3. Accuracy, Completeness, and Timeliness of Information

We strive to provide accurate, up-to-date information regarding all products and services, including specifications and performance capabilities. However, information may occasionally be incomplete or outdated. Use of any material on this site is at your own discretion.


4. Modifications to Service and Pricing

Prices for our equipment and services are subject to change without notice.
We reserve the right to modify, discontinue, or suspend the Service (or any part thereof) without notice.
We are not liable for any modification, price change, suspension, or discontinuation of the Service.


5. Products or Services

Our wellness systems — including red light therapy devices, cryogenic chambers, and sauna units — may be available exclusively online and may have limited availability. Returns or exchanges are governed by our Return Policy.
We make every effort to display our products as accurately as possible, but we cannot guarantee that device colors, finishes, or details displayed on your screen are fully accurate.
We reserve the right to limit the sale of products or services by client type, region, or order quantity. Custom or commercial orders may require verification or additional documentation.

We do not warrant that any product or service will meet all client-specific expectations or technical requirements beyond the scope of published specifications.


6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order placed with us. Orders may be limited per individual, company, or project. In the event of changes or cancellations, we will notify you using the contact details provided at checkout.
You agree to provide accurate and up-to-date purchase and account information so that we can process your order efficiently.

For more details, please review our Return Policy.


7. Optional Tools

We may provide access to third-party tools for client convenience. Such tools are offered “as is” and “as available” without any warranties or representations. Use of these tools is entirely at your own discretion.


8. Third-Party Links

Certain content or services on this site may include materials or links from third parties. We are not responsible for reviewing or warranting third-party content, and we disclaim all liability related to it.


9. User Comments, Feedback, and Submissions

If you send suggestions, testimonials, or feedback, you grant us permission to use that content for marketing or operational purposes without restriction. We have no obligation to maintain comments in confidence or provide compensation unless otherwise agreed in writing.
You agree that your submissions will not violate any third-party rights or include unlawful or defamatory material.


10. Personal Information

Your submission of personal information is governed by our Privacy Policy, available on our website.


11. Errors, Inaccuracies, and Omissions

At times, information on our site may contain typographical errors or omissions related to pricing, specifications, or product details. We reserve the right to correct such errors and update information without prior notice.


12. Prohibited Uses

You are prohibited from using this site or its content:
(a) for unlawful purposes;
(b) to violate any local, national, or international laws;
(c) to infringe on intellectual property rights;
(d) to submit false or misleading information; or
(e) to interfere with the security or functionality of the Service.
Violation of these provisions may result in immediate termination of access.


13. Disclaimer of Warranties; Limitation of Liability

All products and services are provided “as is” unless expressly stated otherwise. While our equipment is engineered to meet professional and clinical standards, we make no guarantee that it will meet every unique operational requirement or that use will be uninterrupted.
In no case shall Element Recovery Co, its directors, officers, employees, or affiliates be liable for indirect or consequential damages arising from use of our products or services.


14. Indemnification

You agree to indemnify and hold harmless Element Recovery Co and its affiliates from any claims, damages, or losses arising from your violation of these Terms or misuse of our products or services.


15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.


16. Termination

Either party may terminate these Terms at any time. Element Recovery Co reserves the right to suspend or terminate access if a breach or misuse is suspected.


17. Entire Agreement

These Terms and any policies referenced herein constitute the entire agreement between you and Element Recovery Co regarding your use of the Service.


18. Governing Law

These Terms and any related agreements shall be governed by and construed in accordance with the laws of the United States.


19. Changes to Terms of Service

You can review the most current version of these Terms on this page. Updates may be made at our discretion, and continued use of the website constitutes acceptance of those changes.


20. Contact Information

Questions about these Terms should be directed to:
📧 info@elementrecoveryco.com
🌐 www.elementrecoveryco.com


21. SMS Marketing

By consenting to Element Recovery Co’s SMS marketing at checkout or through subscription tools, you agree to receive recurring text notifications, including order updates, reminders, and promotional offers. Message frequency varies. Consent is not a condition of purchase.
To unsubscribe, reply STOP to any message or use the provided unsubscribe link. Standard message and data rates may apply.

We are not responsible for delayed or failed message delivery. For assistance, reply HELP or contact info@elementrecoveryco.com for support.